Privacy Policy

Capital Electrical and Data Services Pty Ltd (ABN 97 698 992 693, ACN 698 992 693) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information.

1. What Information We Collect

We may collect the following kinds of personal information:

• Name, email address, phone number, and postal address when you submit an enquiry via our contact form or email.
• Details of your project or service requirements.
• Correspondence and communication records between you and our team.
• Website usage information via cookies and similar technologies (see section 5).

2. How We Collect Information

We collect personal information directly from you when you:

• Complete the contact form on this website.
• Send an email to [email protected].
• Contact us by other means to enquire about or engage our services.

3. Purpose of Collection

We collect personal information for the primary purpose of:

• Responding to your enquiries and providing quotes.
• Delivering electrical and data services you have engaged us for.
• Communicating with you about project progress, scheduling, and billing.
• Complying with legal and regulatory obligations.

4. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law, or to our professional advisors (such as accountants or legal counsel) where reasonably necessary for the conduct of our business.

5. Cookies and Website Analytics

This website may use cookies to improve your browsing experience. Cookies are small text files stored by your web browser. You may configure your browser to reject cookies, but some features of the site may be affected. We do not use third-party analytics or advertising tracking on this site.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure, including secure storage of electronic records and limiting access to personnel who require it for business purposes.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate or out-of-date information. Please direct such requests to [email protected].

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We will investigate and respond within a reasonable timeframe. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.

Contact

Email: [email protected]
Web: capitalelectricalanddataservicespty.online
VIC 3978, Australia